zai-logo

OUR STORY

Every great story starts with a conversation.

Before the idea for our great lab in the sky was born, we wanted to start a dialogue about contact centers. Scratch that – we wanted to change the whole conversation. Having worked with contact centers for 20 years, we knew that existing solutions were way too complex, expensive and geared towards larger enterprises. What's more, the pace of technological change was leaving that old stuff in the dust.

zailab-omni-channel

Contact centre solutions
for everyone.

What we really want to communicate is this: setting up a contact center doesn’t need to be complicated or expensive. Our solution is geared for agile self-service. And because it’s exceptionally efficient, we can keep expenses down – and pass those savings onto our customers. We do this because we want everybody to be able to access the absolute best solution available.

Meet the
Conversation Cloud

Everything we do is based on our core value of rewarding conversations. So forget everything you thought you knew about contact centers. Challenge the outdated perception that they’re complicated and expensive to set up. Start thinking about the conversations you could be having with your customers.

main-software-screen

Our People

02:21
01:58
02:44
02:01
02:21
02:33
02:58
02:58

Related Articles

All
ZaiConversations
Events
ZaiLife
News
Advice
Testimonials
Webinars
Loading...
Load More (24)